Shipping Policy
Thank you for shopping with us!
Lucasbags Policy Pages have clearly been clarified and directed from our Website Footer and on the Checkout Page, thus, customers are considered as agreeing with our Policies when issuing purchases.
Lucasbags Shipping Policy is built based on our Business Model, Service Blueprint, and Actual Records of our Order Processing and Shipping Time; thus, our Estimated Delivery Time Range is closely calculated to its actual records.
Lucasbags Shipping Policy is built based on our Business Model, Service Blueprint, and Actual Records of our Order Processing and Shipping Time; thus, our Estimated Delivery Time Range is closely calculated to its actual records.
Shipping Fee
US market:- $4.99
- Free shipping for all orders over $99 (US Domestic).
Made in the USA
All of the listed items on lucasbags.shop are newly manufactured once customers made purchases. Our manufacturer is located at 200 Victoria St, Singapore 188021, which is also our warehouse address where items are packaged and shipped to customers’ addresses. Domestically made and domestically delivered, shipping time is one of our strengths compared to international manufacturers; thus, customers’ orders are rarely delayed.Delivery Zones
Lucasbags targets the domestic market (United States) and international market like Canada, United Kingdom, Australia,…International buyers – What about customs? Will I be charged for duties or customs when my package arrives in my country? Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be.However, we do have some restricted delivery zones which are:
- CU (Cuba)
- IR (Iran)
- KP (North Korea)
- SL (Sierra Leone)
- Palestinian Territories
- South Sudan
- Myanmar
- Crimea Ukraine
- Restricted Areas due to adverse politics and/or pandemic status
Delivery Partner
Lucasbags uses USPS Service to deliver ordered items to customers.Estimation Time of Arrival
All items are made-to-order. This means that when you place your order, we embroider that item just for you, one at a time for the best quality! Orders are processed when the payment is accepted. We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:Production Time
The time when your order waits in the production queue until being produced. Our production timeline may shift daily depending on the overall order volume.- Product Production time: 1-3 business days.
- Shipping time:
- United States: 3-5 days.
- United Kingdom, Canada, Australia, and others: 10-50 days.
- When the order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
- In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.
- Due to Holiday’s high volumes and increased pressure, our processing time and delivery time have been delayed by up to 10 business days than the time frame below. We appreciate your patience as we ask you to hang tight a little longer.